Terms Of Service

Effective date: June 29, 2026

These Terms of Service ("Terms") govern your access to and use of the Clearclose Books website, client portal, proposals, subscriptions, bookkeeping services, tax-ready recordkeeping services, tax-related add-ons, sales tax add-ons, advisory services, and related communications. Clearclose Books is operated by CurrentClose Books LLC ("Clearclose," "we," "us," or "our").

By using the website, submitting a form, accepting a proposal, signing an engagement, paying an invoice, using the client portal, or receiving services, you agree to these Terms and any signed engagement letter, proposal, statement of work, order form, invoice terms, portal terms, and payment authorization that apply to your services.

1. Services Start Only After Approval

No service begins until Clearclose accepts the client, the applicable engagement terms are signed or otherwise accepted, required payments are made, required access is provided, and Clearclose confirms the work is active.

Submitting a form, booking a call, uploading records, receiving a quote, or paying an invoice does not require Clearclose to accept or continue an engagement.

2. Services And Scope

Clearclose provides monthly bookkeeping, QBO support, tax-ready recordkeeping, owner questions, reports, and related small business support. Tax preparation, sales tax returns, catch-up bookkeeping, cleanup work, payroll support, advisory, system buildouts, consulting, and other add-ons are included only when separately quoted and accepted in writing.

Unless expressly included in a signed engagement, services do not include:

• Legal advice.
• Investment advice.
• Audit, review, compilation, attestation, assurance, or public accounting practice services.
• Payroll tax filing, payroll processing, or HR advice.
• Income tax preparation, sales tax filing, franchise tax filing, business license filing, or e-filing.
• Entity formation, registered agent service, beneficial ownership reporting, or state compliance filings.
• Inventory accounting, complex ecommerce reconciliation, crypto accounting, cost accounting, CFO services, fundraising support, valuation, or enterprise finance operations.
• Fraud detection, forensic accounting, internal control audit, or guarantee that fraud, errors, or illegal activity will be found.

Clearclose may classify work as out of scope, pause work, require a revised quote, require cleanup first, or terminate the engagement if the facts differ from the intake information.

3. Not Legal, Investment, Or Guaranteed Tax Advice

Clearclose does not provide legal advice. You should consult an attorney for legal, contract, employment, entity, regulatory, licensing, or litigation matters.

Tax-related information is general or engagement-specific support based on records and facts you provide. Clearclose does not guarantee a refund, tax savings, deduction position, audit result, agency acceptance, filing outcome, penalty relief, loan approval, business result, or financial outcome.

You remain responsible for reviewing returns, filings, reports, books, records, positions, elections, payments, and submissions before they are filed or used.

4. Client Responsibilities

You are responsible for:

• Providing complete, accurate, current, and non-misleading information.
• Maintaining QBO, bank, credit card, payroll, merchant processor, portal, tax, and email access.
• Connecting bank feeds and providing statements, receipts, invoices, sales records, loan documents, payroll records, tax notices, prior returns, owner answers, and other requested records on time.
• Reviewing reports, reconciliations, questions, draft filings, proposed entries, and deliverables promptly.
• Making business decisions, tax payments, estimates, agency payments, payroll deposits, and filings unless Clearclose has expressly agreed otherwise in writing.
• Preserving source documents and backup records.
• Using secure upload methods and not sending sensitive records through unapproved channels.
• Keeping credentials, devices, MFA, email, portal access, and employee access secure.

Clearclose may rely on the information, records, exports, platform data, and representations you provide. Clearclose is not responsible for errors, delays, penalties, tax, interest, missed deadlines, incorrect reports, or other harm caused by missing, late, incomplete, inaccurate, misleading, corrupted, or inaccessible client information.

5. Secure Communication And Sensitive Records

Sensitive documents and financial details must be sent through the secure client portal, approved accounting platform access, or another secure method Clearclose authorizes in writing. Do not send SSNs, tax returns, identity documents, bank credentials, payroll records, or full account numbers through the public website, text message, social media, or ordinary email.

Clearclose Books may refuse to process sensitive information sent through unapproved channels, and may also refuse to open, rely on, or act on it.

6. Payments, Autopay, And Fees

Monthly subscriptions are billed in advance. Autopay is required unless Clearclose agrees otherwise in writing. Setup fees, catch-up work, cleanup work, tax preparation, sales tax returns, advisory, system buildouts, out-of-scope work, rush work, third-party fees, and special projects may be billed separately.

Fees are earned as stated in the engagement, invoice, subscription terms, or payment authorization. Unless required by law or expressly agreed in writing, setup fees, onboarding fees, subscription fees, catch-up fees, special project fees, and work already performed are nonrefundable.

If payment fails, is reversed, is disputed, or is late, Clearclose may pause work, withhold deliverables, revoke portal access, terminate services, accelerate unpaid balances, charge late or collection-related amounts where allowed, require a new payment method, or require payment before resuming.

You agree not to initiate chargebacks or payment disputes for amounts you authorized without first contacting Clearclose and giving Clearclose a reasonable chance to resolve the issue.

Clearclose may change pricing, plans, included scope, and service availability prospectively. Continued use after notice of changes means you accept the updated pricing or terms.

7. Timing, Delays, And Deadlines

Monthly close timing, cleanup timing, onboarding timing, tax timing, and deliverable timing depend on complete access, working bank feeds, platform availability, statements, source documents, payment status, signed terms, and timely client responses.

Client-caused delays, platform outages, missing records, late responses, bank-feed issues, QBO issues, agency delays, payment issues, or third-party failures do not waive fees and do not create liability for Clearclose.

Clearclose does not guarantee that work can be completed before a filing, tax, lender, owner, grant, payroll, agency, or business deadline unless that deadline and expedited scope are expressly accepted in writing.

8. Restricted Clients And Right To Refuse Work

Clearclose may decline, suspend, or terminate work for any business or matter it is not comfortable representing, including cannabis, kratom, adult content, gambling, money services, deceptive marketing, exploitative work, illegal activity, suspected fraud, abusive conduct, nonpayment, credential sharing, unsafe data practices, misleading records, or repeated failure to provide requested information.

Clearclose may also decline or terminate work involving high-risk industries, complex inventory, complex ecommerce, crypto activity, heavy cash activity, payroll tax problems, tax controversy, audit/attest needs, disputed ownership, or any area outside its current service model.

9. Third-Party Platforms

Services may depend on third-party platforms, including QBO, SuiteDash, Stripe, Cloudflare, Microsoft, Google, banks, payment processors, tax software, e-signature tools, email providers, hosting providers, and client systems.

Clearclose is not responsible for third-party pricing, outages, errors, bank-feed defects, integrations, data loss, policy changes, access limits, security incidents, support delays, exports, account closures, login problems, or unauthorized activity caused by your credentials or systems.

10. No Warranty

The website, portal, materials, templates, communications, reports, recommendations, workpapers, and services are provided "as is" and "as available" to the fullest extent permitted by law. Clearclose disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, availability, non-infringement, and error-free operation.

No statement on the website, in social content, in a call, in a proposal, or in a message creates a guarantee unless it is expressly stated as a guarantee in a signed written agreement by Clearclose.

11. Limitation Of Liability

To the fullest extent permitted by law, Clearclose and its owners, members, managers, contractors, service providers, and affiliates will not be liable for indirect, incidental, consequential, special, exemplary, punitive, lost-profit, lost-revenue, lost-data, business-interruption, reputational, tax, penalty, interest, lending, investment, or opportunity damages.

To the fullest extent permitted by law, Clearclose's total liability for all claims arising from or related to the website, portal, services, records, communications, subscriptions, proposals, or these Terms will not exceed the amount you paid to Clearclose for the specific service giving rise to the claim during the three months before the event giving rise to the claim.

Some laws may not allow certain limitations. In that case, liability is limited to the maximum extent permitted by law.

12. Indemnification

You agree to defend, indemnify, and hold harmless Clearclose and its owners, members, managers, contractors, service providers, and affiliates from claims, losses, damages, penalties, interest, costs, expenses, attorney fees, and liabilities arising from or related to:

• Your records, instructions, omissions, representations, or business activity.
• Missing, late, incomplete, inaccurate, misleading, or unauthorized information.
• Your violation of these Terms, an engagement, law, third-party rights, or platform rules.
• Your employees, contractors, owners, vendors, customers, accounts, credentials, bank feeds, tax positions, filings, payments, or business decisions.
• Your use of reports, workpapers, templates, recommendations, or deliverables outside the accepted scope.

13. Confidentiality

Clearclose will use reasonable business efforts to keep client information confidential and use it only for business, service, legal, security, payment, and compliance purposes. Confidentiality does not prevent Clearclose from using service providers, complying with law, enforcing agreements, collecting payment, defending claims, or disclosing information with your consent.

14. Intellectual Property

Clearclose owns its website, templates, workflows, checklists, systems, copy, forms, automations, reports, processes, training materials, and business methods, except for client records, third-party platform content, and materials expressly owned by others.

You receive a limited right to use deliverables for your internal business and tax-support purposes. You may not resell, publish, copy, train AI systems on, or reuse Clearclose materials for another business without written permission.

15. Electronic Communications And Signatures

You consent to receive electronic communications, proposals, invoices, notices, portal messages, contracts, disclosures, and signatures. Electronic acceptance, portal acceptance, checkbox acceptance, payment, typed signature, clickwrap acceptance, or continued use may be treated as acceptance where permitted by law.

You are responsible for keeping your contact information current and monitoring the email address and portal account you provide.

16. Termination

Either party may terminate services as allowed by the applicable engagement terms. Clearclose may terminate immediately for nonpayment, restricted activity, abusive conduct, unsafe data practices, suspected fraud, scope mismatch, legal risk, platform access issues, or repeated failure to provide information.

Termination does not waive amounts owed, payment authorizations for completed work, confidentiality obligations, liability limits, indemnity, dispute terms, intellectual property rights, record-retention rights, or other terms that by their nature should survive.

17. Disputes, Governing Law, And Venue

These Terms and related services are governed by Kansas law, without regard to conflict-of-law rules.

Before filing a claim, either party must give the other written notice describing the dispute and allow 30 days for informal resolution, unless emergency relief, collection activity, chargeback response, or legal deadline makes that impractical.

To the fullest extent permitted by law, disputes must be brought individually and not as a class, collective, representative, private attorney general, or consolidated action.

To the fullest extent permitted by law, any lawsuit that is not subject to small claims or an enforceable arbitration agreement must be brought only in a state or federal court located in Kansas, and you consent to personal jurisdiction and venue there.

If an engagement, portal term, or payment agreement contains an arbitration provision, that arbitration provision controls for covered disputes to the fullest extent permitted by law.

18. Changes

Clearclose may update these Terms at any time by posting an updated version. The updated Terms apply prospectively unless a signed agreement states otherwise. Continued use of the website, portal, or services after updated Terms are posted means you accept the updated Terms to the extent permitted by law.

19. Severability

If any part of these Terms is invalid or unenforceable, the remaining terms remain in effect, and the invalid or unenforceable part will be interpreted or limited to the maximum extent permitted by law.

20. Contact

Clearclose Books Operated by CurrentClose Books LLC Email: [email protected]